Player Experience Manager

Player Experience

Description

As a Player Experience representative, you will be the first point of contact to our millions of players worldwide through multiple channels.

While giving top-notch customer service is our team’s main goal - we also manage the VIP community, Social Media pages, and App/Play store copywriting. 

We are looking for a team player who wants to grow with us.

Hybrid, Full time job (5 days a week, Sunday and Friday- must)

That's you:

  • High level of multitasking
  • Excellent interpersonal and communication skills
  • High-level understanding/interest in social gaming 
  • Problem-solving approach 
  • Get-things-done personality
  • Creative 
  • High level of written communication skills
  • Attention to detail

Requirements

  • 2+ years of experience in customer support/customer success - Must
  • Native/mother tongue level in English - Must
  • Experience in managing social media pages - Advantage 
  • Experience in creating social media content/marketing content - Advantage
  • Experience with ASO/SEO - Advantage 

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